Display of an encrypted email address for patient contact. Standard listings show no email addresses. Communication with patients via ordinary email raises concerns about privacy, security, and liability. Prosocial may notify Preferred Providers about the availability of encrypted email addresses for display in Banner Ads and instant contact by RK360 Users.
An audit log documenting interaction with RK360 Users. Preferred Providers have access to a persistent, tamper-proof audit log (“Provider Audit Log”) that automatically captures each event related to the Preferred Provider’s participation in the Program via the Service, as detailed below under Participation Conditions, such as fulfillment of RK360 Users requests for health information. Preferred Providers may download, print and export the Audit Log and share, as needed, with insurance carriers and attorneys.
Webinars about compliance with state-specific health information regulations. In each state, practitioners are subject to various, sometimes seemingly conflicting federal, local and even foreign regulations governing health information such as HIPAA, the 21st Century Cures Act, California Consumer Privacy Act, and the General Data Protection Regulation of the EU. Even within one state, regulations may differ depending upon the practitioner’s discipline. Regulatory compliance and risk management is particularly difficult for small healthcare practices lacking in-house technical and legal infrastructure. Prosocial may notify Preferred Providers about the availability of webinars focused on state-specific regulatory matters with an emphasis on use of the Service for risk management.