At your next visit with a provider (e.g., Dr. Sample) who is not an Apple Health partner but has a National Provider Identifier (NPI) and maintains records of your past visits, follow these steps.
Step 1. On the home screen of your RK360 App, under TAP TO SEND CLINICAL RECORDS tap All.
Step 2. On the Find Nearby Providers screen, select Dr. Sample from the list that appears.
Step 3. If Dr. Sample is not nearby, tap Advanced Search at the top right, enter Dr. Sample’s information, tap the Nearby Providers button at the bottom of the screen to turn it to the off, white, position, and tap the red Search button at the bottom of the screen.
Step 4. On Dr. Sample’s directory listing, tap the Send & Request button. We will automatically initiate exchange of pre- and post-visit information with Dr. Sample, requesting that Dr. Sample upload to your RK360 Cloud Record a post-encounter bundle that includes information from your past visits.
Step 5. We will send an alert to your App after Dr. Sample uploads information to your RK360 Cloud Record, giving you an opportunity to tell us and Dr. Sample if the uploaded information is yours and accurate and should be stored permanently in your Cloud Record or uploaded after correction by Dr. Sample.
Step 6. The permanent audit log in your RK360 App shows the key steps you and Dr. Sample have taken.